Use the account that owns the intended workspace or has an accepted membership there. Browser sign-in, a guest launch credential, and an agent's OAuth connection are separate kinds of access; success in one does not establish the others.
Sign in or reset your password#
Open Answer Cloud sign-in. If you cannot use your password, choose Forgot password? and follow the email recovery flow. Use the email associated with your account. Keep passwords, reset links, and verification codes in the browser rather than sharing them in chat.
After signing in, check the current workspace and intended site's URL. If the site is missing, verify the account email and workspace membership before creating anything new. Contact support when you cannot recover the owning account.
Claim a website built through the first-launch guide#
The initial /new workflow can publish a starter website before full account setup. Its agent returns a Finish account setup link. Open that link and complete sign-in or email verification to accept ownership of the existing site.
Successful production publication queues an account-setup email. Delivery is asynchronous; a live website does not prove the email arrived. Check the returned setup link and your mail folders before requesting help. Keep the site's reserved slug, public URL, and editable source.
Claiming ownership ends temporary build access. Later edits use your normal authenticated connection and the same source project. Do not start another guest reservation to recover the existing website.
Join or leave a team#
An existing workspace member can invite someone through the organization's team/invitation interface. Invitees sign in with the invited account and accept the invitation. Member and admin roles are supported; the inviter's permissions constrain the role they can grant.
After accepting, start developing with your AI assistant:
- Open MCP setup and install or connect Answer Cloud in your assistant.
- Complete browser sign-in with your invited account and select the team's organization.
- Give AI the existing website address and describe the update you want. Ask it to show you a preview before publishing.
For example: “Help me update our existing website at [website URL]. Find it through Answer Cloud and show me a preview of the changes I request.” The assistant should confirm the correct site and handle the technical work. If a layout or code change needs the existing project files, ask the site owner to share the project or repository.
An invitation is access to an existing workspace. Do not use the new-website launch prompt or create another site to join it. If the website is missing, check the invited email and organization with the person who invited you.
Only the workspace owner can remove a team member through the team controls. The owner cannot remove themselves using that action. Billing changes also require the owner. If the interface does not offer the ownership or account change you need, ask support rather than assuming a self-service transfer exists.
Reconnect your agent#
- Open the agent's Answer Cloud connection and repeat browser sign-in.
- Approve the intended organizations.
- Ask the assistant to find your organizations and websites, selecting the intended workspace if there is more than one.
- Confirm the existing reserved site before requesting another edit.
In MCP settings, review Your connected agents and personal tokens. Disconnecting an OAuth agent removes its access across the organizations approved for that connection. Reconnect it afterward if continued access is intended.
For technical access details, see authentication. Developers can verify a connection with list_organizations, followed by list_sites for the selected organization. For an interrupted initial launch, see first-launch recovery.